Terms of Service & Merchant Covenant

01.Acceptance of Agreement, Legal Capacity & Platform Role

By accessing our website, creating a user account, launching a merchant workspace, publishing a digital showcase storefront, or utilizing our APIs, you enter into a legally binding contract with Ehmo Technologies Ltd ("Ehmo Business Hub", "Platform", "we", "us", or "our"), operating at ehmo.sogx.top/.

You warrant that you are at least 18 years of age and possess full legal capacity to enter into binding agreements. If you register on behalf of a sole proprietorship, partnership, or incorporated company (under the Companies and Allied Matters Act or foreign corporate registry), you warrant that you are an authorized representative with authority to legally bind that organization to these Terms.

Ehmo Business Hub is strictly a software technology provider. We supply digital infrastructure allowing businesses to host digital showcases, organize operational knowledge, and route customer communications. Ehmo Business Hub is never a retailer, merchant, broker, escrow agent, or auctioneer. All transactions, commercial contracts, product warranties, and fulfillment duties remain strictly bilateral between merchants and their buyers.

02.Software Conduit & Complete Disclaimers on Buyer Transactions

Ehmo Business Hub equips merchants with software tools to publish product, property, and service catalogs under custom links (ehmo.sogx.top//yourbrand) and facilitate inbound customer communications.

• Zero Escrow / Zero Custody: Ehmo Business Hub does not hold customer funds in escrow, does not take physical custody of inventory, does not inspect listings, and does not participate in delivery logistics.
• Independent Merchant Responsibility: The merchant bears sole, absolute legal responsibility for all representations, pricing accuracy, inventory availability, item condition, title ownership, fulfillment timelines, return policies, and applicable taxes.
• Non-Liability for Counterparty Disputes: Any dispute, chargeback, non-delivery claim, product defect, or financial loss arising between a storefront visitor and a merchant is solely between those parties. Ehmo Business Hub is expressly released from any and all liability, claims, or demands arising out of merchant-buyer transactions.

03.Prohibited Content, Fraud & Immediate Termination

You agree never to use the Platform, your digital storefront, or messaging integrations to promote, sell, or facilitate:

• Counterfeit, stolen, or pirated goods, or unauthorized replicas;
• Unverified real estate allocations, fraudulent land deeds, or deceptive property titles;
• Unregistered financial instruments, multi-level marketing (MLM) schemes, pyramid schemes, or crypto investment scams;
• Regulated pharmaceuticals, narcotics, weapons, explosives, or illegal substances;
• Hate speech, defamation, harassment, adult exploitation, non-consensual media, or unlawful content;
• Malware, phishing links, or unauthorized network scanning.

We reserve the absolute, unilateral right to suspend, disable, or permanently delete any storefront, workspace, or account suspected of violating this covenant without prior notice, without refund, and without liability to the user.

04.Automated Support Assistant & Human-in-the-Loop Disclaimers

Ehmo Business Hub provides automated natural-language drafting, company knowledge search, and conversational concierge tools powered by artificial intelligence and vector retrieval engines.

• Assistive Tool Only: Automated outputs and draft suggestions are provided solely as productivity aids. They do not constitute professional, financial, medical, or legal advice.
• Merchant Operational Responsibility: The merchant retains complete discretion and editorial control over all communications sent to customers. Whether a message is dispatched via manual operator approval or automated rules, the merchant assumes full legal responsibility for all statements, warranties, quotes, and commitments made to third parties.
• No Warranty of Absolute Factual Accuracy: While our Company Memory engine grounds replies in merchant-provided documents, natural language models may occasionally generate approximations. Ehmo Business Hub expressly disclaims all warranties regarding the accuracy, completeness, or legal binding effect of automated draft responses.

05.Third-Party Integrations, Privacy & Google API Limited Use Policy

The Platform interfaces with third-party providers including Google LLC (Gmail Sync & OAuth), Telegram FZ-LLC, Cloudflare, Meta Platforms (WhatsApp links), and payment processors.

06.Customer Communications & Anti-Spam Compliance (NDPA 2023)

Merchants using customer broadcast and lead capture features agree to strictly adhere to the Nigeria Data Protection Act (NDPA) 2023, CAN-SPAM, and international anti-spam standards:

• You shall not upload, import, or target purchased, scraped, or rented contact lists;
• All contacts captured or messaged must have granted affirmative, voluntary consent to receive communications from your business;
• You shall not alter, tamper with, or remove automated 1-click unsubscribe links generated by the Platform;
• You agree to indemnify Ehmo Business Hub against any regulatory fine, audit penalty, or enforcement cost caused by your marketing communications.

07.Intellectual Property & User Content License

You retain all ownership of the media, text, graphics, and documents uploaded to your workspace. You grant Ehmo Business Hub a non-exclusive, worldwide, royalty-free license to host, transcode, compress, cache, and serve these assets through our Content Delivery Networks solely to operate your storefront and services.

All software, source code, design systems, algorithms, documentation, and trademarks comprising Ehmo Business Hub remain the exclusive property of Ehmo Technologies Ltd. You shall not reverse-engineer, decompile, or copy the platform architecture.

08.Subscription Billing, Cancellations & Taxes

Subscription fees for platform tiers are billed in advance on recurring monthly or annual billing cycles. Payment processing is handled by certified PCI-DSS payment gateways.

• Cancellations: You may cancel your subscription at any time via your workspace billing portal. Cancellation takes effect at the conclusion of your current paid billing period with no penalty.
• No Prorated Refunds: Paid subscription fees are non-refundable for partially used billing periods, except where required by applicable consumer protection laws.

09.Absolute Limitation of Liability & Monetary Cap

To the fullest extent permitted by applicable law, in no event shall Ehmo Business Hub, its founders, directors, employees, contractors, agents, or licensors be liable under any legal theory (whether in contract, tort, negligence, strict liability, or otherwise) for:

• Any indirect, incidental, special, consequential, punitive, or exemplary damages;
• Any loss of revenue, anticipated profits, business contracts, goodwill, or commercial reputation;
• Any loss, corruption, or unavailability of customer data or catalog items;
• Any financial loss resulting from peer-to-peer buyer and merchant transactions;
• Any downtime caused by telecommunication carriers, internet service providers, or cloud infrastructure partners.

In all cases, the aggregate financial liability of Ehmo Business Hub to you for any and all claims arising out of or related to these Terms or your use of the Platform shall be strictly capped at the total amount actually paid by you to Ehmo Business Hub in the three (3) months immediately preceding the event giving rise to liability, or fifty thousand Naira (₦50,000), whichever is less.

10.Complete Merchant Indemnification

You agree to fully defend, indemnify, and hold harmless Ehmo Business Hub, its corporate entity Ehmo Technologies Ltd, and its founders, officers, directors, employees, and agents from and against all third-party claims, lawsuits, investigations, regulatory fines, liabilities, damages, judgments, and legal fees arising out of or related to:

• Your storefront content, product listings, pricing accuracy, or service fulfillment;
• Any commercial contract, transaction, or dispute between you and any customer or buyer;
• Any communication, marketing email, or message dispatched through your account;
• Your violation of any third-party intellectual property, privacy, or statutory rights;
• Your breach of any provision of these Terms or applicable laws.

11.Governing Law, Mandatory Dispute Resolution & Class Action Waiver

These Terms, their interpretation, and any non-contractual disputes arising under them shall be governed by and construed in accordance with the substantive laws of the Federal Republic of Nigeria.

• Informal Negotiation: Before initiating formal proceedings, the parties agree to seek amicable resolution through good-faith executive discussion for a minimum period of thirty (30) days.
• Binding Arbitration: Any dispute unresolved through negotiation shall be definitively settled by arbitration under the Arbitration and Mediation Act 2023. The seat and venue of arbitration shall be Lagos State, Nigeria, conducted in English by a single arbitrator appointed by mutual agreement or the Chartered Institute of Arbitrators (UK, Nigeria Branch).
• Class Action Waiver: All claims must be brought strictly in the party's individual capacity, and not as a plaintiff, class representative, or class member in any purported class, collective, or representative proceeding.